Support apple ipad passcode

Forgot the password? Don't worry, you won't be locked out for good By Sam Costello Updated on September 23, 2021 Reviewed by Lisa Mildon What to Know If you don't have the passcode, you can't unlock an iPad. You can erase the iPad and start over, so while the data will be gone, you will be able to use the iPad itself again.

Use a passcode with your iPhone, iPad, or iPod touch. Learn how to set, use, and change a passcode on your iPhone, iPad, or iPod touch. Set a passcode on your device to help protect your data. If your device supports Touch ID, you can often use your fingerprint instead of your passcode.View your device in the Finder. If your Mac is using macOS Catalina or later, the name of your connected device will appear in the sidebar of any window in the Finder. Click its name to view details about your device. If your Mac is using an earlier version of macOS, or you’re using a Windows PC, view your device in iTunes instead.If a message asks for your device passcode or to Trust This Computer, follow the on-screen steps. Get help if you've forgotten your passcode. Select your device when it appears on your computer. Find out what to do if your iPhone, iPad or iPod touch is unresponsive or won't turn on.Feb 18, 2021 · How strong passcodes and passwords increase security. iOS and iPadOS support six-digit, four-digit, and arbitrary-length alphanumeric passcodes. Besides unlocking the device, a passcode or password provides entropy for certain encryption keys. This means an attacker in possession of a device can’t get access to data in specific protection ... Step 2: Turn off your iPad. Unplug your iPad from the computer if it's connected. Turn off your iPad using the method for your iPad model: If your iPad doesn't have a Home button: Press and hold one of the volume buttons and the top button at the same time until the power off slider appears. If your iPad has a Home button: Press and hold the ...

In iOS and iPadOS, you can choose from an extensive set of passcode policies to meet your security needs. When the passcode payload is installed on an iPhone or iPad, the user has 60 minutes to enter a passcode. After that, the payload forces the user to enter a passcode using the specified settings. Note: Password policies aren’t …Keep holding the button until you see the recovery mode screen on your iPad, then let go. If you see the passcode screen, you need to turn off your iPad and start again. If you can't get your iPad to show the recovery mode screen and you need help, contact Apple Support.有关非 Apple 制造的产品或非 Apple 控制或测试的独立网站的信息仅供参考，不代表 Apple 的任何建议或保证。Apple 对于第三方网站或产品的选择、性能或使用不承担任何责任。Apple 对于第三方网站的准确性和可靠性不作任何担保。联系供应商以了解其 …If you have forgotten your Apple ID password or need help recovering an Apple ID account you can no longer access: Reset it and use your new password to log in to your device. Reset your password at iForgot Oct 19, 2023 · Step 1: Open the iOS device (iPhone or iPad) and go to Settings. Step 2: Tap on “General” followed by “Accessibility” and turn off guided access. If the issue hasn’t fixed by this, you need to use the next method to solve it. Method 4. Exit Guided Access using iCloud Lost Mode.

The Apple store sells Macintosh electronic products and accessories, including Mac computers, iPhones, iPads and iPods. The store also sells gift cards for the Apple store and the iTunes online store.If you're completing your trade-in online, continue to step 7. Go back to Settings and tap General > Transfer or Reset [device] > Erase All Content and Settings. If you turned on Find My [device], you might need to enter your Apple ID and password. If your device uses eSIM, choose the option to erase your device and the eSIM profile …Go to Settings , then depending on your model, do one of the following: On an iPhone with Face ID: Tap Face ID & Passcode. On an iPhone with a Home button: Tap Touch ID & Passcode. Tap Turn Passcode On or Change Passcode. To view options for creating a password, tap Passcode Options. The most secure options are Custom Alphanumeric …There is an Apple article that explains what to do if you have forgotten an iPhone or iPad passcode. Click on the following link: How to remove your iPhone, iPad, or iPod touch passcode without a computer - Apple Support. If that option is not available, you will need to use a computer. See: If you forgot your iPhone passcode - Apple SupportStep 2: Turn off your iPad. Unplug your iPad from the computer if it's connected. If your iPad doesn't have a Home button: Press and hold one of the volume buttons and the top button at the same time until the power off slider appears. If your iPad has a Home button: Press and hold the top button until the power off slider appears.

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If you have an iPhone or iPad with the latest version of iOS or iPadOS and two-factor authentication turned on for your Apple ID, you can change the Apple ID password for a child account in your Family Sharing group.. Tap Settings > Family > your child's account. Tap Apple ID & Password. Tap Change [Child's Name] Password.Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode. If you don't remember your Apple ID, try to sign in with an email address or phone number that you regularly use for Apple services.By comparison, the odds of guessing a typical 4-digit passcode are 1 in 10,000. Although some codes, like “1234,” might be more easily guessed, there is no such thing as an easily guessable fingerprint pattern. To start using Touch ID, you must first set up a passcode on your iPhone or iPad (or a password on your Mac).Sep 28, 2023 · On the Security Lockout screen, tap Start [Device] Reset to confirm. Enter your Apple ID password to sign out of your Apple ID on your device. Tap Erase [Device] to permanently delete all of your data and settings. If you use an eSIM with iOS 17 or later, you can also choose to keep your eSIM and erase your data, or to delete your eSIM and ...

Sep 18, 2023 · If you want to save the information on your iPhone, iPad, or iPod, make a backup. Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won't turn on. Get help if you forgot your passcode. If you've forgotten the passcode on your iPad, or your iPad is disabled - Apple Support You'll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Download and use iTunes for Windows - Apple SupportApr 28, 2022 · An iPad passcode cannot be recovered, reset or modified from another device. iPadOS 15.2 or later with a forgotten Passcode. Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device. Make sure that your current device is connected to Wi-Fi and Bluetooth is on. Turn on your new device and place it near your current device. Follow the onscreen instructions to get started. If the prompt to set up your new device disappears from your current device, restart both devices. Connect your device to Wi-Fi or your device's …Open the Apple Support app on the borrowed Apple device. If necessary, you can download the Apple Support app from the App Store. Scroll down to Support Tools, then tap Reset Password. Tap "A different Apple ID". Enter your Apple ID. If you don’t remember your Apple ID, you may be able to use your email address or phone …Apr 28, 2022 · An iPad passcode cannot be recovered, reset or modified from another device. iPadOS 15.2 or later with a forgotten Passcode. Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device. If a message asks for your device passcode or to Trust This Computer, follow the on-screen steps. Get help if you've forgotten your passcode. Select your device when it appears on your computer. Find out what to do if your iPhone, iPad or iPod touch is unresponsive or won't turn on.Press and hold the correct button for your iPad while immediately connecting your iPad to the computer. Don't let go of the button. Keep holding the button until you see the recovery mode screen on your iPad, then let go. If you see the passcode screen, you need to turn off your iPad and start again. If you can't get your iPad to show the ...Go to Settings , then depending on your model, tap one of the following: Face ID & Passcode. Touch ID & Passcode. Tap Turn Passcode On or Change Passcode. To view options for creating a password, tap Passcode Options. The most secure options are Custom Alphanumeric Code and Custom Numeric Code.Apr 11, 2022 · On iPhone X and later, or iPad with Face ID, go to Settings > Face ID & Passcode. On earlier iPhone models, go to Touch ID & Passcode. On devices without Touch ID, go to Settings > Passcode. Tap Turn Passcode On. Enter a six-digit passcode. Or tap Passcode Options to switch to a four-digit numeric code, a custom numeric code or a …Set or change the passcode. Go to Settings , then depending on your model, tap one of the following: Face ID & Passcode. Touch ID & Passcode. Tap Turn Passcode On or Change Passcode. To view options for creating a password, tap Passcode Options. The most secure options are Custom Alphanumeric Code and Custom Numeric Code.

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Sep 26, 2023 · If you have an iPhone or iPad with the latest version of iOS or iPadOS and two-factor authentication turned on for your Apple ID, you can change the Apple ID password for a child account in your Family Sharing group. Tap Settings > Family > your child's account. Tap Apple ID & Password. Tap Change [Child's Name] Password. Sep 26, 2023 · Request access with a court order or other legal documentation. In the U.S. and other locales, you can request access to a deceased person’s Apple ID and data with a court order that names you as the rightful inheritor of your loved one’s personal information. In some jurisdictions, such as France, Germany, Japan, Australia, and New Zealand ...When you're able to, tap the Forgot Passcode? option in the bottom corner of the screen. Tap Try Passcode Reset. Enter your old passcode then follow the onscreen instructions to set a new passcode. If you can't reset your device Use a computer to reset your iPhone. Use a computer to reset your iPad. Use a computer to reset your iPod touch.Apr 7, 2023 · Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears. For iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears. For iPad models with a Home button, iPhone 6s or earlier, and …After you revoke a password, the app using that password will be signed out of your account until you generate a new password and sign in again. Any time you change or reset your primary Apple ID password, all of your app-specific passwords are revoked automatically to protect the security of your account.Daniel Nations Updated on February 10, 2022 In This Article Jump to a Section Step-by-Step: Recover a Forgotten Apple ID Step-by-Step: Recover a Forgotten iPad Passcode Step-by-Step: Deal With a Lost Passcode Using iTunes Step-by-Step: Access Your iPad Using Recovery Mode Frequently Asked QuestionsLearn how to change the passcode on your iPhone, iPad, or iPod touch, and customize it if you’d like to use an alphanumeric passcode.To learn more about this...Apple is finally bringing Final Cut Pro and Logic Pro to the iPad this month, the company announced on Tuesday. Apple is finally bringing Final Cut Pro and Logic Pro to the iPad, the company announced on Tuesday. Final Cut Pro and Logic Pro...If you forgot your Apple ID password - Apple Support. When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers: https://appleid.apple.com. Posted on Dec 22, 2021 4:30 AM.Oct 9, 2023 · Activation Lock for iPhone and iPad. Find My includes Activation Lock — a feature that's designed to prevent anyone else from using your iPhone or iPad if it's ever lost or stolen. Activation Lock turns on automatically when you turn on Find My on your device. Activation Lock helps you keep your device secure, even if it's in the wrong hands ...

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Go to appleid.apple.com . Click Forgot Apple ID or password . Enter the email address associated with your Apple ID, then click Continue . Confirm your phone number, then click Continue . Apple …If needed, you can download the Apple Support app from the App Store. Scroll down to Support Tools, then tap Reset Password. Tap "A different Apple ID." Enter your Apple ID. If you don't remember your Apple ID, you might be able to use your email address or phone number. Tap Next, and follow the onscreen instructions to reset your …iOS/iPadOS 15.2 or later with a forgotten Passcode. Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device. How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple SupportSet or change the passcode. Go to Settings , then depending on your model, tap one of the following: Face ID & Passcode. Touch ID & Passcode. Tap Turn Passcode On or Change Passcode. To view options for creating a password, tap Passcode Options. The most secure options are Custom Alphanumeric Code and Custom Numeric Code.The Apple store sells Macintosh electronic products and accessories, including Mac computers, iPhones, iPads and iPods. The store also sells gift cards for the Apple store and the iTunes online store.Oct 19, 2023 · Step 1: Open the iOS device (iPhone or iPad) and go to Settings. Step 2: Tap on “General” followed by “Accessibility” and turn off guided access. If the issue hasn’t fixed by this, you need to use the next method to solve it. Method 4. Exit Guided Access using iCloud Lost Mode.Apr 28, 2022 · An iPad passcode cannot be recovered, reset or modified from another device. iPadOS 15.2 or later with a forgotten Passcode. Apple has introduced a new procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device. If it is an iPad:--> If you forgot your iPad passcode - Apple Support Also, take a look at this support video about the same matter (for both iPhone and iPad): How to restore your iPhone if you forgot your passcode | Apple Support Watch on Regards Giulio Posted on Apr 29, 2022 12:43 AM View in context Similar questions How to find my iPad passcode?Mar 17, 2022 · Tap Settings > Touch ID & Passcode, then enter your passcode. Tap Add a Fingerprint and hold your device as you normally would when touching the Touch ID sensor. Touch the Touch ID sensor with your finger—but don't press—so the device can begin recognizing your fingerprint. Hold your finger there until you feel a quick vibration, or until ... Jun 30, 2023 · Halte die entsprechende Taste für dein iPad gedrückt, während du das iPad sofort mit dem Computer verbindest. Lass die Taste nicht los. Halte die Taste gedrückt, bis der Bildschirm des Wiederherstellungsmodus auf deinem iPad angezeigt wird, und lass dann die Taste los. Wenn der Code-Bildschirm angezeigt wird, musst du dein iPad …Select the More button , then select the Lock button . Enter a new passcode, select Continue, select how the passcode will be delivered, then select Continue. If necessary (for federated authentication accounts) select Sign Out Devices. Select your method to convey the sign in information to the user, then select Continue.Connect your device to your computer with a USB cable. If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode. Select your iPhone, iPad, or iPod touch when it appears in the Finder window or iTunes. ….

Step 2: Turn off your iPhone. Unplug your iPhone from the computer if it’s connected. Turn off your iPhone using the method for your iPhone model: iPhone 8, iPhone 8 Plus, iPhone X and later, including iPhone SE (2nd and 3rd generation): Press and hold both the side button and the Volume down button until the power off slider appears.Click Sign-In & Security. Select Account Recovery. Click the Add button and click Add Recovery Contact, then authenticate with Touch ID or your Mac password. If you're in a Family Sharing group, the members of the group are recommended. Or you can click Choose Someone Else to choose one of your contacts.Learn how to set up and use your Apple ID. Find all the topics, resources, and contact options you need for Apple ID.If you forgot the passcode for your iPhone, iPad, or iPod touch; View, change, or cancel your subscriptions; Update iOS on your device; Contact Apple Support; 0 + We are unable to complete your request at this time. Start over. Apple Footer Apple. Support. My Support. More ways to shop: Find a retailer near you.Choose a password in Notes. Open Notes and go to a note that you want to lock. Tap the More button , then tap Lock. Follow the prompts to either Use iPhone Passcode or Create Password. If you choose to create a notes password, set a password hint. If your device supports it, enable Face ID or Touch ID. Tap Done.TunesKit iPhone Unlocker aims to unlock iPhone, iPad without passcode, reset Apple ID password, bypass Screen Time passcode, and remove MDM on iPhone, iPad, and iPod. Multimedia. AceMovi Video Editor. Edit any video easily. ... Support the latest iOS/iPadOS 17, iPhone 15, 14, 13, 12, etc. Available for: Try It Free Buy Now. Try It Free Buy Now ...Mar 27, 2023 · Step 2: Turn off your iPad. Unplug your iPad from the computer if it's connected. Turn off your iPad using the method for your iPad model: If your iPad doesn't have a Home button: Press and hold one of the volume buttons and the top button at the same time until the power off slider appears. If your iPad has a Home button: Press and hold the ... Sep 18, 2023 · Activate your iPhone or iPad. You need to connect to a Wi-Fi network or a cellular network to activate and continue setting up your device. Tap the Wi-Fi network that you want to use or, if available, tap Continue Without Wi-Fi to use your device's cellular network. If you're setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to ... Support apple ipad passcode, Mar 27, 2023 · Press and hold the correct button for your iPad while immediately connecting your iPad to the computer. Don't let go of the button. Keep holding the button until you see the recovery mode screen on your iPad, then let go. If you see the passcode screen, you need to turn off your iPad and start again. If you can't get your iPad to show the ... , Activate your iPhone or iPad. You need to connect to a Wi-Fi network or a cellular network to activate and continue setting up your device. Tap the Wi-Fi network that you want to use or, if available, tap Continue Without Wi-Fi to use your device's cellular network. If you're setting up an iPhone or iPad (Wi-Fi + Cellular), you might need to ..., Remotely erase your device or a family member’s device. In Find Devices on iCloud.com, select the device in the All Devices list on the left. If you’ve already selected a device, you can click All Devices to return to the list and select a new device. Click Erase This Device. Follow the onscreen instructions., Protect access to your iPhone. Set a strong passcode: Setting a passcode to unlock iPhone is the most important thing you can do to safeguard your device. Use Face ID or Touch ID: Face ID (supported models) or Touch ID (supported models) provides a secure and convenient way to unlock your iPhone, authorize purchases and payments, and sign …, Restore your device from an iCloud backup. Turn on your device. You should see a Hello Screen. If you’ve already set up your device, you will need to erase all of its content before following these steps to restore from your backup. Follow the onscreen setup steps until you reach the Transfer Your Apps & Data screen, then tap Restore from ..., If your iPad doesn't have a Home button: Press and hold the top button and either of the volume buttons at the same time. When the Power Off slider appears, drag it to turn off the iPad. 3. Hold down the top button as you connect the iPad to your computer. If you have a Home button, hold the Home button down instead., Feb 17, 2023 · Create a passcode and confirm it to enable screen passcode. 2. Apple ID Passcode on iPad. The Apple ID on iPad is used to access the Apple services, including iMessage, FaceTime, iCloud, App Store, etc. You can use the iCloud service to sync your important data to the iCloud server, which can prevent accidental data loss., If you have physical possession of the device, on an iPhone or iPad, enter the MDM Activation Lock bypass code on the Activation Lock Screen in the Apple ID password field, and leave the user name field blank. On a Mac, the bypass code can be entered by clicking Recovery Assistant in the menu bar and selecting the “Activate with …, On iPhone X and later, or iPad with Face ID, go to Settings > Face ID & Passcode. On earlier iPhone models, go to Touch ID & Passcode. On devices without Touch ID, go to Settings > Passcode. Tap Turn Passcode On. Enter a six-digit passcode. Or tap Passcode Options to switch to a four-digit numeric code, a custom numeric code or a custom ..., Apple iPads have become one of the most popular and sought-after devices in the world. Whether you’re a student, professional, or just someone who wants to stay connected, an iPad can provide you with all the features and capabilities you n..., Check the guide below to see how to use Setting to factory reset your iPad. Step 1: Go to Setting on your iPad, tap General and Reset. Step 2: Click on Erase all Content and Settings for factory restoring. Step 3: You can choose Backup Then Erase or Erase Now. Click on Erase [Device] and then confirm clicking Erase., Activate your iPhone or iPad. You need to connect to a Wi-Fi network or a mobile network to activate and continue setting up your device. Tap the Wi-Fi network that you want to use or, if available, tap Continue Without Wi-Fi to use your device's mobile network. If you're setting up an iPhone or iPad (Wi-Fi + Mobile), you might need to insert ..., Jun 20, 2023 · Step 2: Turn off your iPhone. Unplug your iPhone from the computer if it's connected. Turn off your iPhone using the method for your iPhone model: iPhone 8, iPhone 8 Plus, iPhone X and later, including iPhone SE (2nd and 3rd generation): Press and hold both the side button and the Volume down button until the power off slider appears. , Oct 19, 2023 · Step 1: Open the iOS device (iPhone or iPad) and go to Settings. Step 2: Tap on “General” followed by “Accessibility” and turn off guided access. If the issue hasn’t fixed by this, you need to use the next method to solve it. Method 4. Exit Guided Access using iCloud Lost Mode., Step 2: Turn off your iPad. Unplug your iPad from the computer if it's connected. Turn off your iPad using the method for your iPad model: If your iPad doesn't have a Home button: Press and hold one of the volume buttons and the top button at the same time until the power off slider appears. If your iPad has a Home button: Press and hold the ..., Wenn du deinen Code vergessen hast, kannst du dein iPad mithilfe eines Computers oder im Wiederherstellungsmodus löschen und einen neuen Code festlegen. Weitere Informationen findest du im Apple Support …, Apr 11, 2022 · On iPhone X and later, or iPad with Face ID, go to Settings > Face ID & Passcode. On earlier iPhone models, go to Touch ID & Passcode. On devices without Touch ID, go to Settings > Passcode. Tap Turn Passcode On. Enter a six-digit passcode. Or tap Passcode Options to switch to a four-digit numeric code, a custom numeric code or a custom ... , Go to Settings > Display & Brightness > Auto-Lock, then set a length of time. Erase data after 10 failed passcodes Set iPad to erase all information, media, and personal settings after 10 consecutive failed passcode attempts. Go to Settings , then depending on your model, tap one of the following: Face ID & Passcode Touch ID & Passcode Passcode, For supported websites and apps, iPad suggests a unique, complex password. Choose the suggested password: Tap Use Strong Password. Edit the suggested password: Tap Other Options, tap Edit Strong Password, tap the password text field, then make your changes. Get a different strong password: Tap Other Options, tap Edit Strong Password, then tap ... , View and copy a password for a Wi-Fi network. Go to Settings > Wi-Fi. If you’re connected to a Wi-Fi network, its name appears at the top of the screen. To see a list of all saved Wi-Fi networks, tap Edit at the top right. Tap next to a network name. Tap the Password field. To copy the password to use elsewhere, tap Copy., On iPhone X and later, or iPad with Face ID, go to Settings > Face ID & Passcode. On earlier iPhone models, go to Settings > Touch ID & Passcode. On devices without Touch ID, go to Settings > Passcode. …, Apr 4, 2023 · Step 2: Turn off your iPad. Unplug your iPad from the computer if it's connected. If your iPad doesn’t have a Home button: Press and hold one of the volume buttons and the top button at the same time until the power off slider appears. If your iPad has a Home button: Press and hold the top button until the power off slider appears. , On your iPhone or iPad, go to Settings > Face ID & Passcode (or Touch ID & Passcode for older devices). Enter your current passcode, then tap Change Passcode and enter your current passcode again ..., Reply Me too (1) Apple recommended LotusPilot Level 10 276,166 points An iPad passcode cannot be recovered, reset or modified from another device. iPadOS 15.2 or later with a forgotten Passcode, How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support You will be able to restore data from a pre-existing iCloud …, How to reset Apple ID password on iPhone and iPad. Open Settings and tap the Apple ID banner. Tap Password & Security. Select Change Password. ... Reset Apple ID password from another device using Apple support. If you do not have access to any of your Apple products, or if you think that someone has your devices as well as …, Turn off Activation Lock You can turn off Activation Lock by signing in to iCloud or resetting your Apple ID password. Learn how with these helpful tools. If you know your Apple ID …, Step 2: Turn off your iPad. Unplug your iPad from the computer if it's connected. Turn off your iPad using the method for your iPad model: If your iPad doesn't have a Home button: Press and hold one of the volume buttons and the top button at the same time until the power off slider appears. If your iPad has a Home button: Press and hold the ..., Passcode: Open Settings > Touch ID & Passcode. Choose Turn Passcode On to set up or Change Passcode to create a new one. Touch ID: Open Settings > Touch ID & Passcode. Choose Add a Fingerprint to add a new fingerprint or Delete Fingerprint to remove. Choose what you want Touch ID to be used for: iPad Unlock, iTunes & App Store, Apple Pay, or ..., Mar 27, 2023 · Step 2: Turn off your iPad. Unplug your iPad from the computer if it's connected. Turn off your iPad using the method for your iPad model: If your iPad doesn't have a Home button: Press and hold one of the volume buttons and the top button at the same time until the power off slider appears. If your iPad has a Home button: Press and hold the ... , Sep 18, 2023 · Follow the onscreen steps to enter the Apple ID and password you used to set up your device or your device passcode. If you don't remember your Apple ID, try to sign in with an email address or phone number that you regularly use for Apple services. , 21 hours ago · 3 Steps to Unlock iPhone without Passcode. Step 1. Run 4uKey iPhone Unlocker and connect your iPhone to the computer. Click on Start. Step 2. Choose a save path and download the latest firmware package. Step 3. Start the passcode removal process. Your iPhone will be unlocked quickly., Aug 17, 2023 · If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support: You can't turn on Touch ID. Touch ID is dimmed or grayed out